© 2018 BY GENERAL GEEK LTD

OUR PRICES - SIMPLE, CLEAR AND FAIR.

 

 

HOME USER PRICING:

 

General Repairs, Upgrades and Support - £42 per hour, including VAT.

We have no call out fee if you are within 15 miles of our offices - however we will always come to you for a minimum of one hour, depending on your requirements.

If you are more than 15 miles away don't worry - we have a small charge of £30 including VAT to cover our travel to you, plus our hour visit to you.

Computer Service Packages - Prices start at £84 Including VAT - Contact Us for more details.

Tablet and Smartphone Repairs - Prices start at £40 including VAT - Contact Us for more details.

BUSINESS USER PRICING:

General IT Support and Consultation - £40.00 per hour, excluding VAT.

Support is offered between 8.30AM and 6.30PM, Monday to Friday, excluding bank holidays.

Out of hours/Emergency Support:

  • Out of contract Emergency Call-Out Fee:  £120 + VAT for the first hour and £80 + VAT per hour after.

  • We also provide contract which can be inclusive of Emergency Call-Outs - Contact Us for more details.

  • Weekend/other out of hours scheduled work - £80 + VAT per hour.

We have no call out fee if you are within 15 miles of our offices - however we will always come to you for a minimum of 1.5 hours, depending on your requirements.  If you more than 15 miles away - a call out fee of £40.00 Ex VAT will apply if your visit is under 3 hours.

We also offer the following services to our business customers:

  • Remote Support and Monitoring

  • IT Consulting and Support with regular on site support

  • Server support and snstalls

  • Network consultancy, design and build

  • Security, remote connectivity and disaster recovery

  • Data cabling design and installation

  • Wireless networking - design and install

  • Hardware and software support and repair

  • Cloud backup

  • Smart host services

  • New and reconditioned systems

  • Managed Anti-Virus

  • Email backup and continuity

WE OFFER FREE CONSULTATIONS FOR BUSINESSES - GET IN TOUCH TO FIND OUT MORE.